A premier referral Hospital renowned for excellence in clinical care, training, research and innovation.



1.   Check Physical Connections:

·         Ensure that all cables (Ethernet, power, etc.) are securely connected to your modem, router, and computer.

·         If you're using Wi-Fi, make sure your device is within range of the wireless router.

2.  Restart Your Modem and Router:

·         Sometimes, simply restarting your modem and router can resolve connection issues. Unplug them, wait for about 30 seconds, and then plug them back in.

3.  Check Other Devices:

·         Determine if the issue is isolated to one device or affecting multiple devices. If other devices can connect to the internet, the problem may be with your specific device.

4.  Run Network Troubleshooter (Windows):

·         On Windows, you can run the built-in network troubleshooter to diagnose and fix common network problems. To access it, right-click on the network icon in the system tray and select "Troubleshoot problems."

5.  Check Network Settings (Windows):

·         Ensure that your network adapter settings are configured correctly. Go to "Control Panel" > "Network and Sharing Center" > "Change adapter settings" and check your network connections.

6.  Check Wi-Fi Signal (Wireless Connection):

·         If you're using Wi-Fi, check the signal strength on your device. Weak signals can lead to connection issues. Consider moving closer to the router or using a Wi-Fi extender.

7.  Ping a Website (Command Prompt):

·         Open the Command Prompt (Windows) or Terminal (macOS/Linux).

·         Type ping google.com and press Enter. If you receive replies, your internet connection is working; if not, there might be a problem with your connection.

8.  Check for Service Outages:

·         Contact your Internet Service Provider (ISP) or visit their website to check if there are any known service outages in your area.

9.  Reset Network Settings (Windows):

·         In Windows, you can reset network settings by going to "Settings" > "Network & Internet" > "Status" > "Network reset." This will reset network adapters and settings to their default configurations.

10.               Check Firewall and Security Software:

·         Ensure that your firewall or security software is not blocking internet access. Temporarily disabling such software for testing purposes can help identify if they are the cause of the problem.

11. Restart Your Computer/Device:

·         Sometimes, a simple restart of your computer or mobile device can resolve connectivity issues.

12.               Contact Your ISP:

·         If none of the above steps resolves the issue, it's a good idea to contact your Internet Service Provider for further assistance. They can often remotely diagnose and fix problems on their end.
















Article Details

Article ID:
Rating :